Banking Products & Services (Savings A/C, Current A/C, Loans, Credit Cards, Fixed Deposits)
Banking Terminologies (KYC, NEFT, RTGS, IMPS, NPA, CASA, CRR, SLR)
Banking Regulations & Compliance (RBI guidelines, Anti-Money Laundering (AML), KYC Norms)
Basic understanding of Finance, Economics, and Accounting Principles
Knowledge of Digital Banking & Payment Systems (UPI, Mobile Banking, Internet Banking)
2. Customer Service Skills:
